Privacy Policy

This Privacy Policy of Procurabl Solutions Pvt. Ltd. explains how we treat the information, including business and personal information, that we collect, use and disclose and our procedures regarding the handling of information, including the collection, use, disclosure and storage of information, as well as the right of individuals to access and correct that information.

From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our website. We may collect information in order to conduct our business, to provide and market our Services and to meet our legal obligations. By using our portal and/or our services, or by providing any personal information to us, you consent to the processing, collection, use and disclosure of your personal information as defined in this Privacy Policy.

What information is being collected?

We may collect essential information (including but not limited to) as follows:

Automatically generated information-

When you visit our Website, we automatically log information about you and your computer. This information may include IP addresses, browser type, browser language, browser settings, computer operating system type, the website you visited before browsing our Website, pages you viewed on our Website, how long you spent on a page, access times and information about your use of our Website and services. We may also collect this information by using “cookies” in accordance with this Privacy Policy. Each of the categories of information above comprise your “personal information.”

Business/ Operations related data-

Company Name, address, establishment year, city, contact person name and designation, contact phone number, website, email address, GSTIN, Manufacturing services being offered, Machine details, Bank account details, TIN, TAN, PAN, Company owner details, Facility details, company profile, people on roll, major projects handled in the past, machine maintenance details, Quality documentation, CV, Resume, quality certificates, owner's contact number, WhatsApp account details, list of components being manufactured and list of commodities offered.

It is essential to fill all requested information denoted by * accurately so that we could serve you well in conducting business. We will only collect sensitive information from you if you agree to provide it to us, you authorize us to obtain it from a third party or where the collection of the information is required or authorized by or under law, or a Court/Tribunal order or otherwise where the collection is not prohibited under relevant laws.

When personal information is being collected and processed?

We treat all personal data we collect as pertaining to individuals in their business capacity and not their individual capacity.

The personal information is being asked and collected when you fill out and submit the form.
When you submit personal information through our website or software or when you send us a message/email
In person meeting, for example, when you engage with our employees, partners, or customer service executives.
General market research by our employees

How is the data gathered and stored?

We store data/information in hard drives, cloud storage, and paper-based documents. We take steps to protect your information against loss, and unauthorized access.

Some examples of the steps we take to protect your personal information include:

Ensuring there are suitable password protection measures and access privileges in place to monitor and control access to our IT systems
Imposing restrictions on physical access to paper files in which data is stored for 5 years or as per the Government of India rules and regulations for MSMEs.
Requiring any third parties engaged by us to provide appropriate assurances and non-disclosure agreements to handle your information in a manner consistent with relevant laws
Taking reasonable steps to destroy or de-identify personal information after we no longer need it for our business or to comply with the law.

These measures are set in place with additional security of firewall programs but these might not completely neutralize the risk of unethical hacking and cyberattacks which are beyond control of the company.

What are your data protection rights?

Every user of the services offered by us has the following rights:

The right to request that we rectify/modify any information you believe is inaccurate.
The right to request that we erase your personal, identifying data, in certain circumstances.

We handle requests made in accordance with this Privacy Policy and the requirements of applicable laws.

What is the purpose of the data collection and processing?

We collect, hold, use and disclose certain information for a variety of business purposes including:

To provide the services you have requested from us
To process payments
To improve our business, products and the services, or the business, products and services of our clients
To promote our business or our client’s business to you
To market other Procurabl’s services to you
To handle and respond to your inquiries, complaints or concerns
To generate statistical data generated out of your and other platforms
To provide personal information to third parties as set out in this Privacy Policy
To improve customer experience via our digital and non-digital assets

Data Available in Public Domain

We may also process and use publicly available personal data that is relevant to our Services. Upon verification of your identity, we may remove your personal data contained in such documents if you notify us that it is erroneous or has been processed in contravention of applicable data protection regulations.

Marketing

We also collect, hold, use and disclose your personal information to:

Send you our newsletters and other marketing materials
Maintain our databases for client service, marketing, and financial accounting purposes
Meet with our legal duties surrounding the collecting and keeping of information about the products and services that we provide.

We may share the information collected with:

Our ultimate parent company, subsidiaries, daughter companies
Our contractors and 3rd party service providers for the purpose of designated business only and as consented by you
Legal entities, as required by the law

If you do not wish to have your personal information disclosed for direct marketing purposes or if you wish to opt-out of receiving direct marketing communications from us, you can do so by contacting us via info@procurabl.com , or by following the unsubscribe instructions included in any communication you receive from us.

Third Party Service Providers

We may share your personal information with third parties who help us promote, market, or improve our services, such as: website hosting, stakeholder relationship management database services and marketing database services, marketing consultants, promotion companies, and website hosts, and consultants and professional advisers. We take utmost care in partnering with only those third parties which hold reasonable Business ethics and name. These third parties will have an internal contract with us to protect the information as set out in this policy. We have no influence on what data the 3rd party stores on a day-to-day basis

Request/Complaints

for data access/ modification/ deletion

In the event that you have any inquiries concerning this Privacy Policy, assuming you wish to modify or access the data we hold about you or on the other hand assuming you wish to rectify your own data or make a complaint about a breach, please contact us at:

Procurabl Solutions Pvt. Ltd.

info@procurabl.com

Unit No 126, Cloud 9 bungalow Society Off NIBM Annex Pune Maharashtra 411048

We will acknowledge and investigate your request/complaint about the way we manage personal information as soon as possible on email. Your request/complaint will be addressed within two business weeks. You will receive all official details/resolutions from registered company email only.

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Procurabl Solutions Pvt. Ltd.